return and refund policy

Terms & Conditions

Welcome to Manahil Store. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. General

By using our website, you confirm that you are at least the age of majority in your country or have permission from a guardian. We reserve the right to refuse service to anyone at any time.

2. Products & Pricing

All products listed on Manahil Store are subject to availability. We reserve the right to change prices, descriptions, or discontinue products at any time without prior notice.

3. Orders & Payments

  • All orders must be paid in full before processing (unless Cash on Delivery is offered).
  • We reserve the right to cancel or refuse any order due to suspected fraud or incorrect pricing.

4. Shipping Policy

  • Orders are processed within 1–3 business days.
  • Delivery time may vary depending on your location.
  • We are not responsible for delays caused by courier services.

5. Return & Refund Policy

  • Products can be returned within 7 days of delivery (if applicable).
  • Items must be unused and in original packaging.
  • Refunds will be processed after inspection of the returned item.
  • Shipping charges are non-refundable unless the product is defective or incorrect.

6. Exchange Policy

We only replace items if they are defective or damaged. Customers must report issues within 48 hours of receiving the product.

7. User Responsibilities

You agree not to use our products or website for any illegal or unauthorized purpose. Any misuse may result in termination of service.

8. Privacy Policy

Your personal information is kept secure and used only for order processing and customer service. We do not share your data with third parties without consent.

9. Limitation of Liability

Manahil Store is not liable for any direct, indirect, or incidental damages resulting from the use of our products or services.

10. Changes to Terms

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on the website.

11. Contact Information

If you have any questions about these Terms & Conditions, you can contact us:

If you want, I can also create:

  • Privacy Policy
  • Refund Policy (separate page for Shopify)
  • Shipping Policy
  • About Us page

Just tell me 👍


shipping policy

Here’s a professional Shipping Policy for your Shopify store Manahil Store. You can copy and paste it directly into your Shopify “Shipping Policy” page.

Shipping Policy

Welcome to Manahil Store. We are committed to delivering your orders in a timely and reliable manner.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after business hours will be processed the next working day.

2. Shipping Time

  • Standard delivery time is 3–7 business days depending on your location.
  • Delivery to remote areas may take longer.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your location.
  • We may offer free shipping on selected products or promotional offers.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) service across Pakistan. Please ensure that you provide accurate contact details for smooth delivery.

5. Order Tracking

Once your order is shipped, you will receive a confirmation message or email with tracking details (if available).

6. Delays & Issues

While we strive to deliver on time, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service issues

We are not responsible for delays caused by courier companies, but we will assist you in tracking your order.

7. Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

8. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or expected delivery date). We will investigate and assist you accordingly.

9. Contact Us

For any shipping-related queries, contact us:

If you want, I can also make a Refund Policy + Privacy Policy bundle that looks fully professional for your store.


return and refund policy

Here’s a clean and professional Return & Refund Policy for your Shopify store Manahil Store:

Return & Refund Policy

At Manahil Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

  • Products can be returned within 7 days of delivery.
  • Items must be unused, unworn, and in original packaging.
  • Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

We do not accept returns for:

  • Used or damaged items (caused by customer)
  • Items without original packaging
  • Clearance or sale items (if applicable)

3. Refund Process

  • Once we receive and inspect your returned item, we will notify you.
  • If approved, your refund will be processed within 5–7 business days.
  • Refunds may be issued via:
    • Bank transfer
    • Easypaisa / JazzCash (for Pakistan)
    • Store credit (if applicable)

4. Exchange Policy

  • We only replace items if they are defective, damaged, or incorrect.
  • Requests for exchange must be made within 48 hours of receiving the product.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Shipping charges are non-refundable.

6. Damaged or Wrong Items

If you receive a damaged or wrong item:

  • Contact us within 48 hours with pictures/video proof.
  • We will arrange a replacement or refund at no extra cost.

7. Order Cancellation

  • Orders can be cancelled before shipment.
  • Once shipped, the order cannot be cancelled.

8. Contact Us

For returns or refunds, contact us:

If you want, I can also create a short legal-style version (Shopify-ready) or a more customer-friendly version for your website design.


return and refund policy

Got it — here’s a more polished, Shopify-ready Return & Refund Policy (clear, professional, and customer-friendly):