shipping policy

Shipping Policy

Welcome to Manahil Store. We are committed to delivering your orders in a timely and reliable manner.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after business hours will be processed the next working day.

2. Shipping Time

  • Standard delivery time is 3–7 business days depending on your location.
  • Delivery to remote areas may take longer.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your location.
  • We may offer free shipping on selected products or promotional offers.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) service across Pakistan. Please ensure that you provide accurate contact details for smooth delivery.

5. Order Tracking

Once your order is shipped, you will receive a confirmation message or email with tracking details (if available).

6. Delays & Issues

While we strive to deliver on time, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service issues

We are not responsible for delays caused by courier companies, but we will assist you in tracking your order.

7. Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

8. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or expected delivery date). We will investigate and assist you accordingly.

9. Contact Us

For any shipping-related queries, contact us: